FAQs

The data accessed by TeamsChamp is the user’s usage signals in the organization provided by Microsoft Office Graph. TeamsChamp accesses these metrics, applies a mathematical algorithm to generate and aggregate the data and convert it into business metrics. These metrics are identified in TeamsChamp as Digital Communication and Digital Collaboration.

TeamsChamp DOES NOT ACCESS PERSONAL DATA OR CONTENT of activity signals, but the final sum of the last 7 days of the number of records of each activity signal.

The sum of the activity signals collected by TeamsChamp are not accessible by anyone other than ENCAMINA, ONLY aggregated and processed data related to Digital Communication and Digital Collaboration are displayed on screen.

The format of TeamsChamp data is an integer. This number represents the total aggregate of the last 7 days of each user’s signal activity. It never accesses the contents of the analyzed signals.

We keep the aggregate number of activity signals of each Office 365 tenant user, but ONLY those that are registered on the TeamsChamp platform with an assigned user license are processed. You can read more information about this here.

The data generated by TeamsChamp is owned by the client, but is hosted in the Microsoft Azure subscription of ENCAMINA S.L.. The client can always exercise the rights stated in the current GDPR law.

Clients have the right to delete or stop using their data on request to info@teamschamp.com. Unless otherwise indicated, your data will be used in an AGGREGATED, NEVER CUSTOMIZED OR IDENTIFIED MANNER to establish medians and benchmarking in the application, so that it can be used in parameters calculated for the rest of TeamsChamp’s customers.

No, since they are actually aggregated from the activity usage signals generated by Microsoft. TeamsChamp does NOT generate data, it connects to the source of the company’s activity signals and applies a statistical algorithm. But IT DOES NOT GENERATE ACTIVITY SIGNALS. The only authorization TeamsChamp needs is for a company’s OFFICE 365 ADMINISTRATOR to accept consent to process the company’s activity signals.

Yes, all activity signals from the companies registered in TeamsChamp are hosted in the Azure subscription of ENCAMINA S.L.

If a user does not want to participate in TeamsChamp, he or she may refuse by informing the platform administrator and being removed from the included TeamsChamp users.

The data is hosted in the Azure subscription of ENCAMINA S. L. The Microsoft servers where TeamsChamp is hosted are in Europe (EU).

The data is under Microsoft’s security paradigm. ENCAMINA enables all security services provided by Microsoft to ensure that the latest Microsoft security is applied in TeamsChamp.

Credit card details are NOT stored in ENCAMINA, they are only used by ENCAMINA to manage payment and subscription through the STRIPE payment processing platform. You can consult here their security page.

TeamsChamp uses Stripe as its payment platform. You can check here their security mechanisms.

TeamsChamp complies with GDPR legislation, establishing the necessary mechanisms to comply with the regulation.

The results that can be compared, are compared with the rest of your colleagues in the company that are registered in TeamsChamp.

On the “Global” tab you can compare the 10 best users in the organization, and on the “My Team” tab you can compare team colleague. Also, in this tab there is a “benchmarking” section for your team and the company.

At the moment NO, but the possibility of sharing your personal area on Social Media is being developed.

TeamsChamp is based on the activity signals of the last 7 days, so when a user is registered, the signals of this temporary window are taken into consideration. When a user is deregistered, processing of the user’s signals is paused. Therefore, users who have been deactivated and activated again have the signals of the last 7 days of Office 365 usage.

No, TeamsChamp does not notify you when you receive a “Champ”, but this does have a direct impact on the Digital Communication or Digital Collaboration indicators.

No, TeamsChamp is not designed to get usage reports for Office 365 applications.

TeamsChamp is self-provisioning from the Tenant of ENCAMINA S. L.
IT IS NOT INSTALLED ON THE CLIENT’S TENANT, so you can only access the data from the TeamsChamp application.

Yes, this can be modulated from the admin panel (admin.teamschamp.com)

This can be configured according to each client. The administrator registered on TeamsChamp can access admin.teamschamp.com to make these settings.

Yes, but it would require consultancy services and project work that TeamsChamp does not include in its SaaS package.

As many administrators as the client needs.

Yes, TeamsChamp gets usage signals from all Office 365 solutions, not just MICROSOFT TEAMS.

Currently the application only shows the score, any modification will have to be planned and, if approved, it would appear in the planned roadmap.

Yes, many materials have been developed to help you take advantage of TeamsChamp without requiring the intervention of ENCAMINA’s services. Among them there is a Decalogue of how to earn points in TeamsChamp. You can see all these materials in the following link.

The information is updated daily, taking into account a time window of the last 7 days of user activity.

The administrator can include other signals that the company wants to enhance during the gamification process and, as they are not directly processed by TeamsChamp, they would have to be added manually by each user.

No, the app only shows you the top 10 of the global leaderboard and your teammates on your team leaderboard. If you would like to obtain a different list, you must previously communicate it to info@teamschamp.com as a special case to be evaluated.

Yes, together with TeamsChamp you can hire TeamsChamp consulting services from different partners (including ENCAMINA.S.L). You can see all ENCAMINA’s offerings in the following link.

In addition, you can find out what other ENCAMINA products are available and learn all about TeamsPower, the state of Digital Transformation of your company, or Teams Adoption, a packaged service for teams implementation and adoption within your company.

ENCAMINA’s intervention is NOT necessary to use and take advantage of TeamsChamp. Many materials have been developed to help you take advantage of TeamsChamp without requiring the intervention of ENCAMINA’s services. You can see all these materials in the following link.

If required, ENCAMINA can support the client throughout the entire installation and use process, with an additional TeamsChamp premium consulting cost.

A TeamsChamp gamification plan has been designed to provide guidelines for this kind of issues. You can find it here.

TeamsChamp has an admin panel for each organization to customize, for example, which signals will TeamsChamp take into account, which variables will have more weight in the formula, which tips will be prioritized in TeamsChamp or the style that you want to give to your TeamsChamp (Comic or Corporate style).

TeamsChamp is prepared to increase the number of signals to be obtained, but these are not taken into account in this version of TeamsChamp, so a project with ENCAMINA S. L. should be proposed to take these signals into account or, alternatively, wait for the advance of the roadmap of the product.

We recommend a minimum time of 3 months to make the most of it, but it’s a SaaS product that can be implemented continuously, create different types of campaigns (gamifications) for different seasons, different users for each action, etc.

No, licenses are paid per use, that is, users/month are purchased and billed for the days the license is in use. However, a minimum contract period of 3 months is recommended.

TeamsChamp offers a free version, which adds 10 random users registered in the Azure Active Directory (AAD). If you want to update or add users, you must change to the Business version, where the billing model is user/month.

Yes, all company data must be specified on the purchase form in order to apply this tax.

Payment is made per user at the beginning of the month. Once that period has been completed, if users are added, they will be charged in the next period (next invoice).

Yes, for large organizations there is an Enterprise plan, in which the prices for large organizations are different.

We offer a free version (limited in number of users) to avoid possible misunderstandings or mismatch. You can find more information here.

TeamsChamp connects to your organization’s Microsoft 365 usage metrics (provided by Microsoft Office Graph) in order to apply a statistical algorithm to calculate TeamsChamp’s main digital communication and digital collaboration indicators.

It’s important to know that TeamsChamp doesn’t access users’ personal data (we will never have access to the content), but rather the aggregated usage data. That is, TeamsChamp doesn’t analyze the email that a user sends, but accesses the accumulated number of emails sent by this user in the last 7 days (for example).

The data is stored in Azure’s subscription to CosmosDB. Since the entire application is mounted on Microsoft services, all transport and storage applies Microsoft Security.

TeamsChamp needs access to data in order to calculate the Digital Collaboration and Digital Communication indicators. These calculations are based on user interaction with the Office 365 applications of your organization.